Zoom vs Skype for Conference Calls: A Head to Head Showdown

conference calls

WorldExecutivesDigest.com | Zoom vs Skype for Conference Calls: A Head to Head Showdown | When it comes to business conference calls, which platform should you use? Here are the pros and cons of Zoom vs Skype in a head to head showdown.

Businesses and companies have long been mulling over the benefits of telecommuting. The COVID-19 pandemic forced almost every industry to plunge into it right away. This creates the need for tools that can allow remote workers to work together.

This then brings us to the subject Zoom vs Skype — the two most popular video conferencing apps today. While we’re familiar with Skype, however, people might not know much about Zoom.

Is Zoom similar to Skype? Is Zoom better than Skype?

Let’s see what unique services both platforms can bring to your company. Keep on reading to see which is the right fit for you.

What Are Zoom and Skype?

We already know Skype is a messaging platform we can use to call and message our friends, relatives, and clients around the world. You can see how you can use it better by looking at these top Skype usage tips.

Zoom is similar in that it’s a telecommunications platform, but it’s more focused on businesses. It aims to bring teams together in remote locations.

You can use both, however, to hold video conferences for meetings and such. That’s why we’re making this comparison to see which one is better for your business.

Zoom vs Skype

Before everything else, Zoom and Skype share the same basic features:

  • Video conferencing
  • Screen sharing
  • File sharing
  • Webinars
  • Call recordings
  • Virtual backgrounds

With that out of the way, let’s discuss Zoom vs Skype in greater detail below.

Video and Audio Quality

The call quality is dependent on your webcam, headset, and data connection for the most part. You need some solid hardware and fast internet if you want your feed to be crystal clear.

Still, the software used also plays a role. Even with the same hardware and settings, Zoom and Skype can produce different video and audio quality, according to its users.

Zoom is unpredictable in this part. The video quality in this platform is often blurry and pixelated. For some users, it’s so unreliable that it becomes unusable.

Skype has better video and audio, but it experiences some technical hiccups, too. It often freezes up, and when that happens, you might have to end the call and try again to get it back to normal.

Pricing and Plans

Speaking of plans, let’s take a quick look at the offerings of both platforms. Both Skype and Zoom have free plans, which are usable on their own. If you need more features, though, you’ll need to upgrade.

Zoom Plans

At its core, Zoom allows participants to have unlimited 1-to-1 meetings without limit. Group meetings have a cap of 40 minutes for each meeting, though.

A meeting can host 100 people at a time. If you want to go beyond these limitations, you’ll have to get any paid plan. Note that Zoom charges per host.

The Pro plan, which is the least expensive, bumps up the call limit to 24 hours. The next tier allows up to 300 participants, while Enterprise includes 500 participants. Enterprise Plus allows a whopping 1,000 participants.

The added features depend on which plan you buy. You’ll get stuff like user management capabilities, admin feature controls, managed domains, admin dashboard, more cloud storage, custom emails, and so on by choosing the right plan.

Skype Plans

Skype doesn’t impose any limit on call duration, but it only supports up to 50 people for the free plan. If you need more features, you’ll have to get Microsoft 365, which includes Teams in all its plans.

Note that Microsoft Teams is the replacement for Skype for Business.

Skype charges per user. Its plans look expensive from that angle but note that you’re paying for 365 and not Teams. If your company already has a subscription to this service, then Teams provide the best value.

All the 365 plans bump up the participants to 250 people. Its most expensive plan, however, allows you to host online events for up to 10,000 people.

You also get meeting recordings, administration tools, advanced auditing and reporting, custom email address, and such in all plans. Extra cloud storage, file attachment sizes, and One Drive all depend on the plan you availed.

Supported Integrations

Skype is under the Microsoft umbrella, so it makes sense that it has integration support for Office 365. It can be Skype’s biggest advantage, as these are tools your business is likely to be using already.

That aside, it can also support apps like:

  • WordPress
  • OnePage CRM
  • Slack
  • Agile CRM
  • GroupWise
  • Interactive Intelligence CaaS
  • Cayzu Helpdesk
  • Bitium
  • BigContacts
  • Moxie Concierge and Yugma

You can integrate a lot of apps with Zoom, though. The integrations it supports include:

  • Google Drive
  • DropBox
  • Google Chrome
  • Microsoft OneDrive
  • Microsoft Outlook
  • Google Chrome
  • Slack
  • Box
  • HubSpot

Skype has a lot of business tools it can integrate with. Meanwhile, Zoom has more integrations that are more familiar to the average user. Learn what your business uses to know which one is better.

Extra Features

There are a lot of features unavailable to Skype, though. This makes Zoom the preferred choice for many businesses and educational institutions today. For example, the Microsoft app lacks virtual hand raising, breakout sessions, and more.

Still, note that many users say that some of its features are difficult to use at times.


Skype remains on top when it comes to security, however, what with the privacy concerns about Zoom in the recent news.

Zoom bombing is one of its biggest issues. It’s a case of an uninvited individual getting access to a meeting by knowing the ID or the link to the chat. The company has since issued a new feature that requires all meetings to have passwords, but the issue is still persistent today.

It’s also getting blasted for wading in political waters on top of the security flaws coming to light day by day.

Choose the Best Video Conferencing Tool for You

To sum it up, both sides in the Zoom vs Skype debate have something the other doesn’t. They are close to each other in terms of functionality.

Still, Zoom is a more complete solution for businesses and the academic community because of the few extra features we mentioned above. However, Skype has better protection in place, so your data is more secure in the hands of Microsoft.

There’s no one solution for all, after all.

But it doesn’t end with Skype and Zoom. If you want to read more about other communication options and tech-savvy guides, feel free to read more of our posts here, today!